Centurion has developed a contact center and packaged it specifically for the Financial Markets, Utility Markets, Government, as well as Enterprise Clients. Our goal is to provide a fully functional turn key solution that includes: Consulting, Integration, Industry Knowledge and Best Practices, as well as Client Support from specialists to improve the customer experience and impacting our clients bottom line.
For the past 20 years Centurion has been working with over 400 financial institutions. Centurion develops and integrates Interactive Voice Response (IVR) and Automated Call Distributor (ACD) solutions for use by...more
The Centurion, Inc. Next Teller, “Inquiry System” has been designed for Insurance applications, providing freedom to enable transactions from any touch-tone telephone, 7 days a week, 24 hours a day. If...more
Centurion develops and integrates custom Interactive Voice Response (IVR) and Automated Call Distributor (ACD) solutions for use by electric, water, gas, and IP telephony utilities. Centruion's solutions address...more
Looking out into the world today, it’s easy to see why brands are more important now than at any time in the past 100 years. Brands are psychology and…more
According to a recent AT&T study, more than 70% of business calls are placed on hold for an average of 45 to 60 seconds each. 60% of the callers place…more