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Centurion has developed a contact center and packaged it specifically for the Financial Markets, Utility Markets, Government, as well as Enterprise Clients. Our goal is to provide a fully functional turn key solution that includes: Consulting, Integration, Industry Knowledge and Best Practices, as well as Client Support from specialists to improve the customer experience and impacting our clients bottom line.

Latest Articles:

Centurion Helps Nicor Become More Customer Centric

Kirk R. Wormington Appointed EVP

Cole Taylor Mortgage Employs CARES™ ACD and CARES™ IVR

Flint Energies Implements IVR for use with SEDC & Apogee Insights

Utilities District of Western Indiana Selects IVR for Use with SEDC & Futura

City of Lakeland, FL, Implements Self Service IVR for use with Cayenta CIS

EPL, Inc. Now Offering Credit Union Customers Integrated IVR from Centurion, Inc.

East West Bank chooses Centurion for Interactive Voice Response

 

 

Enterprise

Centurion develops and integrates custom Interactive Voice Response (IVR) and Automated Call Distributor (ACD) solutions for use by Enterprise Customers such as Retailers, Newspapers.
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Financial

For the past 20 years Centurion has been working with over 400 financial institutions. Centurion develops and integrates Interactive Voice Response (IVR) and Automated Call Distributor (ACD) solutions for use by...more

Government

Our dedicated sales team understands procurement requirements of local, state and federal government agencies and departments. Centurion holds a GSA Schedule.
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Healthcare

Centurion develops and integrates custom Interactive Voice Response (IVR) and Automated Call Distributor (ACD) solutions for use by Enterprise Customers such as Retailers, Newspapers.. more

Insurance

The Centurion, Inc. Next Teller, “Inquiry System” has been designed for Insurance applications, providing freedom to enable transactions from any touch-tone telephone, 7 days a week, 24 hours a day. If...more

Utility

Centurion develops and integrates custom Interactive Voice Response (IVR) and Automated Call Distributor (ACD) solutions for use by electric, water, gas, and IP telephony utilities. Centruion's solutions address...more


Centurion Blog

11.April.2014

Looking out into the world today, it’s easy to see why brands are more important now than at any time in the past 100 years. Brands are psychology and…more

25.March.2014

According to a recent AT&T study, more than 70% of business calls are placed on hold for an average of 45 to 60 seconds each. 60% of the callers place…more

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