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Commissioner of Insurance

Insurance is a complex industry and is closely regulated in most states with consumer protection given a high priority. Changes in the insurance industry occur on an on-going basis, with insurance related consumer fraud investigations taking place regularly. Many diverse consumer groups are demanding widespread communication, including access to the information gathered by the Commission of Insurance.

Consumers and insurance agents are presenting the Commissioner’s office with questions such as:

  • Is my Agent License approved?
  • Is the company I’m dealing with approved in this state?
  • Are there any complaints against the company I’m dealing with?
  • What state insurance packages are available?
  • How do I renew my Agent License?

With Centurion, Inc. Interactive Voice Response (IVR) technology is in place, this information is available by touch tone phone, 24 hours a day, 7 days a week.

Centurion, Inc. understands the needs of the caller and has developed IVR applications utilizing the latest technology in telephony communications and host computer integration.